Carol Hossack - Business Manager Is responsible for the business aspects of the Practice - finance, premises, equipment, Information Technology. Carol also supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care under the GP Contract. Rhona Ritchie - Staff/Office Manager Is responsible for Human Resources, Appointment System, Complaints Handling and Health & Safety for the Practice. Hazel Martin - Reception Administrator Is responsible for the Chronic Disease Clinics, Patient Registration, Staff Training, and provides secretarial cover. |